ordered the same size I have ordered before, and them came really big.
Took a few tries to get the mailing label to return them. Why it did not work the first time, I will never know.
Still have not...
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0
Rhannwch
MW
Mary White
Dilyswyd gan Feefo
USA
15 days ago
What Mary White said about Long Tall Sally:
Where is customer service?
No response when asking to exchange them for the correct size. Maybe when ordering it's not is US sizes. I really want the boots but they came two sizes too big. I ordered size 8 but received...
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Katie
Long Tall Sally
14 days ago
We’re sorry you received the wrong size and haven’t had a response to your exchange request. We understand how disappointing this is, especially as you love the boots. Please contact our customer service team with your order details so they can look into this for you.
0
Rhannwch
CB
Carole Blackrock
Dilyswyd gan Feefo
GBR
15 days ago
What Carole Blackrock said about Long Tall Sally:
Slow refund and charge for delivery and return
Delivery was OK, return was easy. Refund not received yet. Delivery marked on 3/10 at LTS
Katie
Long Tall Sally
14 days ago
Thank you for your feedback. We’re glad the delivery and return process went smoothly, but we’re sorry your refund hasn’t arrived yet. Please contact our customer service team with your order details so they can look into this for you.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
15 days ago
Online order was easy, no issues, kept informed and the purchase is lovely.
No issues with the service, ordering was easy to navigate online. I was kept well informed along the way and delivery was great.
0
Rhannwch
HS
Hayley Sanderson
Dilyswyd gan Feefo
15 days ago
What Hayley Sanderson said about Long Tall Sally:
Looked exactly like the picture
0
Rhannwch
DT
Deborah Taylor
Dilyswyd gan Feefo
15 days ago
What Deborah Taylor said about Long Tall Sally:
Regular LTS Customer
Excellent as always.
0
Rhannwch
AP
Audrey Palnoch
Dilyswyd gan Feefo
GBR
15 days ago
What Audrey Palnoch said about Long Tall Sally:
Waterproof but lightweight
Very prompt delivery and returns are easy to complete
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
15 days ago
Great, smart trousers, in the colour tones of the season.
I ordered and had free delivery to my local Yours' store. As always, the staff were friendly and helpful. The parcel took about five days to arrive - I am based in Northern Ireland.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
15 days ago
Hurrah for being tall
I have been shopping at LTS for over thirty years in store then on line. The quality of goods are first class. Being 6ft 2ins i struggle to find trousers with 38 inside leg but my latest purchase of...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.