Bad service all around, they had 0 clue what was going on and gave me a new item when I specifically asked for a return, and lost my package which I had to locate with the help of DPD. If you lose...
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Dyddiad y pryniant: 06/05/2026
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
GBR
5 months ago
Satisfied with delivery
Recommends
What Trusted Customer said about Laptops Direct:
Good efficient service and delivery
Product reviews
Dyddiad y pryniant: 06/05/2026
0
Rhannwch
PA
Paul
Dilyswyd gan Feefo
5 months ago
Satisfied with service
Satisfied with delivery
Recommends
What Paul said about Laptops Direct:
Cannot fault them. Very Good service, response and product knowledge.
If they stock what you want it is easy to purchase online for home delivery or even collect if you are local.
Dyddiad y pryniant: 05/05/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 months ago
Dissatisfied with service
Dissatisfied with delivery
Does not recommend
paid for next day delivery and got it the day after. PAID for it. i would have thought they would have sent me the money back as i never got the delivery service i paid for. and it was an urgent...
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Dyddiad y pryniant: 05/05/2026
1
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 months ago
Satisfied with delivery
Recommends
Good delivered on time
Product reviews
Dyddiad y pryniant: 04/05/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 months ago
Satisfied with service
Satisfied with delivery
Recommends
This is the third time I've used Laptops Direct. There goods have been as described, goods are delivered promptly and, on the one occasion when I had an issue, it was handle politely and effectively.
Dyddiad y pryniant: 29/04/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 months ago
Dissatisfied with service
Satisfied with delivery
Recommends
Unfortunately, because I was having the item delivered to our IT department rather than myself, there was a difficulty in terms of addressing the invoice appropriately. I tried to raise this with...
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Product reviews
Dyddiad y pryniant: 25/04/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 months ago
Satisfied with delivery
Recommends
Fast delivery & great price
Product reviews
Dyddiad y pryniant: 29/04/2026
0
Rhannwch
VD
Very disappointed
Dilyswyd gan Feefo
GBR
5 months ago
Dissatisfied with service
Dissatisfied with delivery
Does not recommend
What Very disappointed said about Laptops Direct:
Very poor service. Laptops direct caused the problem and their customer service failed to handle any aspect of the interaction successfully. Also, it is imposssible to speak with anybody that has...
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Dyddiad y pryniant: 29/04/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 months ago
Satisfied with delivery
Recommends
Brilliant. Got the scanner-printer under the time stated
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.