How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Laptops Direct Adolygiadau

http://www.laptopsdirect.co.uk/

ARDDERCHOG

60%

service satisfaction

87%

delivery satisfaction

86%

recommends

Service

4.4

Product

4.6

787

107

1,035

ratings over the past year

Arddangos pob 93,055 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 months ago

Satisfied with delivery

Recommends

Dyddiad y pryniant: 10/05/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 months ago

Product reviews

Dyddiad y pryniant: 10/05/2026

Al M

Dilyswyd gan Feefo

GBR

5 months ago

Satisfied with delivery

Recommends

Dyddiad y pryniant: 09/05/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

5 months ago

Satisfied with delivery

Recommends

Great service and delivery

Product reviews

Dyddiad y pryniant: 04/05/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

5 months ago

Dissatisfied with delivery

Recommends

I am aware that my purchase was in my area, ready for delivery. However, there was an issue with DPD, and I received my purchase the following day.

Product reviews

Dyddiad y pryniant: 08/05/2026

Matthew Harrison

Dilyswyd gan Feefo

GBR

5 months ago

Satisfied with service

Satisfied with delivery

Recommends

What Matthew Harrison said about Laptops Direct:

The service was great, there was a delay in receiving the tracking information, which is why I reached out. The issue was resolved promptly and followed up with a phone call from their team.

Product reviews

Dyddiad y pryniant: 07/05/2026

Mark

Dilyswyd gan Feefo

GBR

5 months ago

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

What Mark said about Laptops Direct:

The items weren't compatible with my Dell Inspiron laptops, and vital info was missing from the listing which would have confirmed that. I wanted to swap them for another brand of same type. As a...

Dyddiad y pryniant: 06/05/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

5 months ago

Dissatisfied with delivery

Does not recommend

Dyddiad y pryniant: 03/05/2026

Trusted Customer

Dilyswyd gan Feefo

GBR

5 months ago

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

What Trusted Customer said about Laptops Direct:

Bad service all around, they had 0 clue what was going on and gave me a new item when I specifically asked for a return, and lost my package which I had to locate with the help of DPD. If you lose...

Dyddiad y pryniant: 06/05/2026

Trusted Customer

Dilyswyd gan Feefo

GBR

5 months ago

Satisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:

Good efficient service and delivery

Product reviews

Dyddiad y pryniant: 06/05/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Laptops Direct Adolygiadau

HP 250R G9 Intel Core Ultra 5 16GB RAM 512 GB SSD 15.6 Inch Windows 11 Pro LaptopMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

Dell Plus S2725QS 27 IPS 4K UHD 120Hz MonitorMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchCrystal clear picture and better-than-expected sound, good connectivity, and a nice design. I could not be happier. Its a little expensive, but seems well worth it after the initial outlay.

Apple iPhone 16 Black 6.1 128GB 5G Unlocked & SIM Free SmartphoneMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThis is the third time I’ve used Laptop direct and once again I was not disappointed.

Apple MacBook Air 15 Inch M5 16GB RAM 1TB SSD 2026 - StarlightMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThis MacBook is fantastic. Lighter than I had expected and has incredible battery life. Such a worthwhile upgrade over my previous 2019 model.

Lenovo V15 G4 Intel Core i5 8GB RAM 512GB SSD 15.6 Inch Windows 11 LaptopMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGood all rou.md laptop at a competitive price

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?