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Kia Car Insurance & Accident Aftercare Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/kia-insurance | Feefo

Arddangos pob 711 adolygiad

Raymond

Dilyswyd gan Feefo

Manchester

7 years ago

What Raymond said about Kia Car Insurance & Accident Aftercare:

Highly recommendable.

Much better and easier than having to deal with your insurance company.every thing organised for you .

Rosemary

Dilyswyd gan Feefo

7 years ago

What Rosemary said about Kia Car Insurance & Accident Aftercare:

Will Use own Insurance company next time and will not be renewing with you

Very friendly and helpful after an accident which is what was needed. However, this package is misleading. I was told that my insurance company would be contacted straight away, and that everything...

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

Repair took 2 months and communication was poor

It took 8 weeks for the repair to my car to be completed. I couldn’t fault the initial service given when I had my accident, but thereafter I felt I was constantly having to chase for updates on how...

Samuel

Dilyswyd gan Feefo

7 years ago

What Samuel said about Kia Car Insurance & Accident Aftercare:

Freindly people but poor communication and follow up of problems.

Everyone that I spoke to was very nice and helpful whilst on the phone to them. But routinely things were not followed through and there was a period of two weeks after my car was scheduled to have...

Donna O

Kia Car Insurance & Accident Aftercare

7 years ago

Many thanks for taking the time to review your experience with us. Please accept our apologies for the delay in communication. I have passed your comments onto our Customer Experience Team as we are continually looking for ways to improve our service and welcome all feedback. We’re pleased that your overall experience was a positive one.

Padmini

Dilyswyd gan Feefo

7 years ago

What Padmini said about Kia Car Insurance & Accident Aftercare:

Advised of process, car no picked up on trailer, curteosy car smelt of smoke and dirty seats and interia

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

I am happy with the service providedby kia

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

Poor Service

Did not keep me in the loop, had to chase constantly, the least pro-active service I've experienced. Repair took a very long time. Long wait for a replacement vehicle to be sent to me; which...

Donna O

Kia Car Insurance & Accident Aftercare

7 years ago

Many thanks for taking the time to review your experience with Kia Car Insurance. We're very sorry to hear that service you received was not our usual standard. I have informed our Customer Experience Team who will contact you to discuss the issues you faced.

Julie

Dilyswyd gan Feefo

7 years ago

What Julie said about Kia Car Insurance & Accident Aftercare:

Like for like hire car would be good, very disappointed as previously with co op whose service was far superior ie like for like hire car, hire car delivered and collected. Only changed insurers as...

Anwen L

Kia Car Insurance & Accident Aftercare

7 years ago

Many thanks for reviewing your experience with Kia Car Insurance. We are very sorry to hear that the service you received was not our usual standard. I have informed our Customer Experience Team who will look into this and contact you to discuss the issues you faced.

Amanda

Dilyswyd gan Feefo

Rickmansworth

7 years ago

What Amanda said about Kia Car Insurance & Accident Aftercare:

You relieved me of the burden

Guided me clearly. Showed concern for me. Efficient service. Kept me regularly informed. Easy claims process.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

Excellent from start of claim notification, provision of hire car, collection of my car & kept me informed throughout repairs to return of car. Most impressed. Many thanks

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