How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Kia Car Insurance & Accident Aftercare Adolygiadau

http://www.kiacarinsurance.co.uk

ARDDERCHOG

Service

4.3

ratings over the past year

Arddangos pob 711 adolygiad

Peter

Dilyswyd gan Feefo

Chard Somerset

5 years ago

What Peter said about Kia Car Insurance & Accident Aftercare:

Does what it says on the "tin" ...or rather "brochure ..and more

From initial phonecall to say car was damaged, to having the car back on the drive totally repaired was seamless . The hire car company left a lot to be desired ,but thats not your fault . Very...

Sylvia

Dilyswyd gan Feefo

5 years ago

What Sylvia said about Kia Car Insurance & Accident Aftercare:

Efficient and helpful.

Very efficient and helpful staff. Made to feel a valued customer.

Robin

Dilyswyd gan Feefo

5 years ago

What Robin said about Kia Car Insurance & Accident Aftercare:

Hassle Free Insurance Claim

Kia Insurance did exactly what was required. The repair wa delayed by CV 19 lockdown but that was beyond control of the insurer. Hire vehicle similar to our own Good job jby everyone else.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

5 years ago

Despite various limitations and difficulty during the lockdown, the team tried their best to update me regarding my repair schedule and status.

Graham

Dilyswyd gan Feefo

5 years ago

What Graham said about Kia Car Insurance & Accident Aftercare:

Brilliant

They were brilliant and done a super repair on my car 10 out of 10 to them

Christine

Dilyswyd gan Feefo

Melksham

5 years ago

What Christine said about Kia Car Insurance & Accident Aftercare:

Faultless

My first journey buying a Kia car has been exceptional in all areas. Attention to detail, friendly helpful staff & nothing is too much trouble. The Kia staff took over my claim & sorted it without...

Keith

Dilyswyd gan Feefo

5 years ago

What Keith said about Kia Car Insurance & Accident Aftercare:

Easy to deal with and conveniently sited repair shop local to me.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

5 years ago

I doubt if I will ever use the service again

I have been very disappointed so far. There is a lack of communication in general. Trying to speak to anyone is a nightmare. You leave messages for a call back and it never happens. I have been...

Customer Care

Kia Car Insurance & Accident Aftercare

5 years ago

Many thanks for your feedback. We're very sorry to hear about your recent experience, I have informed our Customer Experience Team who will contact you as soon as possible to try to resolve the issues you faced. We are always looking for ways to improve our service and welcome all feedback.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

5 years ago

Took all the pressure of me and kept me updated

Paul

Dilyswyd gan Feefo

Stockport

5 years ago

What Paul said about Kia Car Insurance & Accident Aftercare:

KIA First

Very confusing experience, started with KIA finished with Auxillis ?

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo