Very slow on chasing information from the third party who was entirely responsible for the incident. Only after prompting KAA on several occasions did the claim began to get moved on. The accident...
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0
Rhannwch
GL
Geoff L
Dilyswyd gan Feefo
Derbyshire
2 years ago
What Geoff L said about Kia Car Insurance & Accident Aftercare:
PATHETIC SERVICE!
Pathetic service! Sounds great on the literature but in practice it fails totally. You are handed over to a Claims Handling Company called Kindertons. They just caused me additional stress. You get...
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0
Rhannwch
CH
Christopher
Dilyswyd gan Feefo
2 years ago
What Christopher said about Kia Car Insurance & Accident Aftercare:
Repairs were good, garage that fixed it were flexible with me. No excess to pay
0
Rhannwch
RO
Roger
Dilyswyd gan Feefo
Bournemouth
2 years ago
What Roger said about Kia Car Insurance & Accident Aftercare:
Caused us concern! The Kia Picanto we had as a hire and had obviously been driving we learned ourselves after use of it was complete on 14/8/23 by returning it to HENDY on collecting our repaired...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
All good..
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Gwasanaeth gwych
Effeithiol a chyflym - cynghorwyr yn egluro'n glir y camau ac yn gweithredu arnynt yn brydlon
0
Rhannwch
LO
Louise
Dilyswyd gan Feefo
2 years ago
What Louise said about Kia Car Insurance & Accident Aftercare:
Laborious
The process was long and laborious. Communication wasn’t the best and I had to wait months for my car to be fixed - from 4th April with the initial phone call to 2nd August for picking up my fixed...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Call Kia First an excellent service
Call Kia First, an excellent service. After I wrote the accident report Kia did everything, I had no contact with my own insurance company it was all taken care of by Kia. I was told where to take...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
I had specifically requested for hire car to be at repair garage at same time as dropping my car off. I was informed by Kia care that I would be notified time of delivery of hire car at garage. I...
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0
Rhannwch
MO
Mohamed
Dilyswyd gan Feefo
2 years ago
What Mohamed said about Kia Car Insurance & Accident Aftercare:
Too long to get the car repaired
They took to long to get me an estimation booking, they were indecisive they made me go to a few garages.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.