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Kia Car Insurance & Accident Aftercare Adolygiadau

http://www.kiacarinsurance.co.uk

ARDDERCHOG

Service

4.3

ratings over the past year

Arddangos pob 711 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Good efficient service

The claim was processed very quickly and efficiently. The Kindertons team kept me in touch at every stage and organized our hire car so that we had transport while the repair was done we were very...

Cheryl

Dilyswyd gan Feefo

Cannock

1 year ago

What Cheryl said about Kia Car Insurance & Accident Aftercare:

Very good

Very pleased with the way it was handled

Derek

Dilyswyd gan Feefo

Torquay devon

1 year ago

What Derek said about Kia Car Insurance & Accident Aftercare:

Job well done

Kia was polite & efficient. The person that delt with me was friendly & got on with the claim. The claim was sorted. The damage was repaired. The car came back looking like new.

Linda

Dilyswyd gan Feefo

2 years ago

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Dreadful -Not recommended

Absolutely awful, horrendous customer service and care. I have been strung along for over 10 months when the vehicle should have been written off. I wish that I had used my own insurance company and...

Fabio

Dilyswyd gan Feefo

2 years ago

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Good support, they took care of all the paperwork and claim.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Really!!

Not a lot! Regular email advising that the required replacement parts were still not available. It took 10 months for the parts to arrive, and the repair completed 11 months after the accident....

Customer Care

Kia Car Insurance & Accident Aftercare

2 years ago

Many thanks for providing feedback on your recent claim. We offer our sincere apologies for the delay in your repair. We are, in some instances, experiencing issues with parts delays from the manufacturer, which unfortunately are out of our control. We do everything we can to obtain the parts, but in some cases we just cannot get them any sooner. This is clearly not what we want to happen and we are sorry that this caused such a long wait to get your vehicle returned. Kind regards,

Susanna

Dilyswyd gan Feefo

bolton

2 years ago

What Susanna said about Kia Car Insurance & Accident Aftercare:

could do better

The actual picking up of vehicle and hire car were first class. Whereas the waiting for 3 months for my car to be fixed not so good. I needed a little more than a once a week generic email telling me...

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