Jaguar Insurance & Accident Assistance is no longer an active Feefo customer
Arddangos pob 156 adolygiad
RO
Robert
Dilyswyd gan Feefo
4 years ago
What Robert said about Jaguar Insurance & Accident Assistance:
That's because in the total mess made by my insurance company and their failure to provide a repairer who could supply a loan - JA came up trumps and very quickly did what ERS could not!! It took ERS...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
They were very helpful
0
Rhannwch
RI
Richard
Dilyswyd gan Feefo
Oxford
4 years ago
What Richard said about Jaguar Insurance & Accident Assistance:
Efficient with good communication
Communication was good and they sorted out a like for like car quickly. The car was repaired by a Jaguar bodyshop.
0
Rhannwch
PA
Patrick
Dilyswyd gan Feefo
4 years ago
What Patrick said about Jaguar Insurance & Accident Assistance:
Better dealing direct with your insurers
0
Rhannwch
AL
Allan
Dilyswyd gan Feefo
Peterhead
4 years ago
What Allan said about Jaguar Insurance & Accident Assistance:
Great service
Very prompt and helpful and standard of repaid excellent
0
Rhannwch
TH
Thomas
Dilyswyd gan Feefo
Belfast
4 years ago
What Thomas said about Jaguar Insurance & Accident Assistance:
Very good service
Very good service I’d recommend.them
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
Instead of dealing with my claim by one contact I had to deal with one company for the claim in addition to the garage who did the repair. Adding the courtesy car to the mix ended up being even more...
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Customer Care
Jaguar Insurance & Accident Assistance
4 years ago
Many thanks for providing your feedback. I am sorry you were unhappy with the handling of your recent claim as we always strive to provide a first class service.
As you were provided with a hire car, we had to involve the hire car company to contact you to organise this, along with the repairer. We do try to minimise contact with other parties and handle as many aspects of the claim as possible. Your feedback is useful and we will look to improve on touch points within the process. Please accept our sincere apologies for any lack of service we provided.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
Excellent service
They were a little hard to get hold of initially, but once the claim had been reported everything went extremely well. Very impressed with the service received.
0
Rhannwch
DE
Dean
Dilyswyd gan Feefo
Reading
4 years ago
What Dean said about Jaguar Insurance & Accident Assistance:
Outstanding professional customer experience
Following a minor accident when the car behind failed to stop and bumped me, I called Jaguar Insurance and, wow, from that moment onwards they took care of everything. Communication was frequent,...
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0
Rhannwch
JA
Jane
Dilyswyd gan Feefo
4 years ago
What Jane said about Jaguar Insurance & Accident Assistance:
Premium cost to insure but average service
We were expecting a better service when we had to make a claim on our insurance. Initially, there was a delay in sourcing a courtesy car. When we did get the courtesy car it was a small manual Aygo....
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
