Excellent service very clear as to what was happening keeping me up to date,phoned the morning of delivery to let me know when they where turning up,can't fault them.
Home Leisure Direct
Home Leisure Direct
10 years ago
Thanks for taking the time to leave your feedback.
We're delighted to read that you are happy with your table and that the service has been excellent from start to finish.
If you've any future enquiries, please be in touch.
Many thanks.
Roger
Great choice of products & everything as described but communication regarding delivery timeframe could have been better.
Home Leisure Direct
Home Leisure Direct
10 years ago
We're pleased you were happy with the range of tables we offer.
It's great that you're happy with your table and don't hesitate to be in touch if you have any future queries.
Roger
Both products were installed at an extra cost and it was well worth the extra two men who did the pool table were exceptational good
Home Leisure Direct
Home Leisure Direct
10 years ago
we're very pleased to hear that you're happy with your new pool table and the service you received. We're glad that you feel like the installation was worth the extra cost, it definitely saves the hassle of doing it yourself. Please let us know if you require any further assistance, we'll be happy to help.
Jess
A little concerned about having to wait so long till delivery lorry "in my area "!!!
Home Leisure Direct
Home Leisure Direct
10 years ago
thanks very much for taking the time to leave feedback. We’re really pleased you’re happy with your table. Our specialist pool table installation teams aim to get to all areas of the country in a quick turnaround from when the table has been received, apologies if it was a touch longer than expected. Please let me know if you require any further assistance we’ll be happy to help.
Jess
Service was brilliant, everything happened as they said it would and they replaced a slightly damaged que immediately. Top Class.
Home Leisure Direct
Home Leisure Direct
10 years ago
Hiya, thank you for leaving some feedback. It's great to hear that you were really pleased with the service you received, we'll definitely pass on your feedback to the sales team. We're sorry about the damaged pool cue, but we're happy that it got replaced quickly. We hope you continue to enjoy your new Jack Daniel's Pool Table! Please let us know if you need anything further.
Jess
Great prices great service delivered on time assembled by two great chaps
Home Leisure Direct
Home Leisure Direct
10 years ago
thank you for leaving us some feedback. It's great to hear that you are happy with the service you received and with the quality of your table tennis table. We hope your granddaughter continues to enjoy playing on the new table! Please let us know if you need anything further.
Jess
Hiya, thank you for leaving some feedback. It's great to hear that you are pleased with the quality of your pool table and the service you received from our team! We hope you continue to enjoy playing on your new table, please let us know if you need any further assistance, we'll be happy to help.
Jess
thank you for leaving some feedback. We're really sorry that the screws were missing when you received your order from the supplier. If parts are missing, we do offer to send them out on a Next Day Delivery service. Please let us know if you need any further assistance.
Jess
Although the office staff were very helpful there was no contact as to when the robot was being delivered.Only after I phoned did I find out that the product was on its way to me.
Home Leisure Direct
Home Leisure Direct
10 years ago
Thank you for leaving us some feedback. We're happy to hear that you are pleased with the quality of the product but I’m sorry to hear that you weren’t notified of the delivery date and time. I have passed the feedback onto our sales team so they can improve on this. Please get in touch if you need anything further. We hope you enjoy your new machine.
Jess
Very good in every way e mail confirmation excellent comunication of delivery superb no complaints
Home Leisure Direct
Home Leisure Direct
10 years ago
thank you for taking the time to leave us some feedback. It's great to hear that you were pleased with our service and the delivery of your new pool table. We're pleased to hear that you are very happy with the quality of your table too. Please let us know if you need anything further, we'll be happy to help.
Jess
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.