Was referred and told that insurance was offered at around £150, instead ended up paying…
Was referred and told that insurance was offered at around £150, instead ended up paying £250 for a pretty avg policy.
Hiscox Insurance
Hiscox Insurance
14 years ago
Good afternoon Mr Ionannides,
Firstly, may I thank you for choosing Hiscox for your insurance policy, and for taking the time to provide your feedback.
One of our Business Insurance team will be in contact with you shortly to understand why there was a difference between the original figure and the final sum that you paid.
We believe that our insurance policies provide quality cover, and we would value your input regarding ways in which we could improve.
Annabel Venner
Marketing Director
Cwsmer Dibynadwy
14 years ago
Seems my intial rating was a little too hasty...
First off, thanks Annabel - I've recieved a call regarding my initial contaact with Hiscox, and very briefly they were able to explain a few points about my policy and the pricing that I wasn't happy with.
Much happier now with the policy, and very confident of the high standard of customer service that I'll recieve should I need to make a claim.
Thanks again.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Quick and simple to complete proposal
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
As a writer I thought your coverage summaries were very well written, easy to understand…
As a writer I thought your coverage summaries were very well written, easy to understand and comprehensive. They convinced me. The user experience on the website was also excellent.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
The service would be improved if, on a return visit less than 24 hours later,…
The service would be improved if, on a return visit less than 24 hours later, I didn't have to input all my details again.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Very straighforward webpage
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Very clear instructions and easy to gain insurance .
Would recommend.
Very clear instructions and easy to gain insurance .
Would recommend.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Completed the application on their web site which was very straightforward and clear to use.…
Completed the application on their web site which was very straightforward and clear to use. Received a telephone call following completion of the application but the caller was not aware that I had...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Excellent service, easy website to use and good follow-up over the 'phone.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
We are satisfied with the sevice.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
The website was straight forward as I already knew what I needed but even if…
The website was straight forward as I already knew what I needed but even if I needed advice I could see immediately how to access help. Hiscox was recommended to me by a colleague.
(by the way you...
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.