How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Headwater Adolygiadau

http://www.headwater.com

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

133

5

2

0

142

ratings over the past year

Arddangos pob 1,500 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 years ago

A relaxing walking holiday in Portugal

We have used Headwater now for 4 of our holidays and we have always received a good service.

0

MM

Mrs P Massey

Dilyswyd gan Feefo

Redditch, Worcestershire

10 years ago

What Mrs P Massey said about Headwater:

This is not easy - we did really all aspects of our holiday, but at the tim...

This is not easy - we did really all aspects of our holiday, but at the time Mr Massey's brother was very ill so we were not at our best. However, the walking was superb, the hotel was excellent,...

0

MM

Mrs J Macleod

Dilyswyd gan Feefo

Madeira

10 years ago

What Mrs J Macleod said about Headwater:

Excellent service by Headwater

Office staff - Very helpful and responded quickly & well to queries. Local rep - very well informed. Transfers worked well; taxis always arrived on time with pleasant drivers.

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 years ago

Fantastic winter holiday

Outstanding rep, great location and tailored walks to suit us

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 years ago

Good service by Headwater

Service and help from customer service and knowledge was very good

0

PB

P Brown

Dilyswyd gan Feefo

London

10 years ago

What P Brown said about Headwater:

Always a good service from Headwater, no rep on this holiday but hotel staff looked after us very well.

0

AT

Alan Taylor

Dilyswyd gan Feefo

Ilkley

10 years ago

What Alan Taylor said about Headwater:

Very Good

Purchase experience very good and efficient. Headwater respond quickly to any email/phone queries and are very helpful trying to make any special arrangements

0

PL

P lloyd

Dilyswyd gan Feefo

Chester

10 years ago

What P lloyd said about Headwater:

I will be using this travel company again.

Cant fault them, any questions we had were answered quickly and adequately.

0

ST

Steve

Dilyswyd gan Feefo

Harpenden

10 years ago

What Steve said about Headwater:

First class support and good hotels.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo