Teething issues- paths having to be retraced because the guide hadn't checked them in advance. Timeing issues didn't manage to do all the things shown on the itinerary.
The first walking day was not...
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Teodora
Headwater
9 years ago
Many thanks for your comments, we're delighted to see that you enjoyed our new guided tour in Romania but sorry that the itinerary fell short on the first day. This tour has been in development for over 12 months and at the time you travelled was very new. We constantly assess our tours using feedback and customer advice to review and improve them. We have since changed the first day of the tour and looked at other aspects to improve the week overall with our on the ground suppliers and apologise for any inconvenience to you. Local issues outside our control did affect timing on some occasions and these have also been looked at and will be avoided in the future. Thank you again for taking the time to add your comments, they have been acted on.
With best wishes
The Headwater Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Good holiday, well organised.
Great guide, itinerary and food. Thought the second hotel was rather pretentious but both were good, although the second one had no air conditioning and was not concerned by our discomfort. Wish I...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Excellent holiday in every respect
Holiday was excellent. I could not fault it. From arrival, accommodation, food, walks transfers to the guide, walks and the group. And the lunches....... The cost of the holiday was a little more...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Excellent service by Headwater
Very nice hotel in an excellent quiet part of the island. Enjoyable walks
0
Rhannwch
MS
Mr N Stansfield
Dilyswyd gan Feefo
9 years ago
What Mr N Stansfield said about Headwater:
Good service
Efficient and friendly. We booked the holiday at very short notice and the service was very quick.
0
Rhannwch
MR
Ms P Rae
Dilyswyd gan Feefo
9 years ago
What Ms P Rae said about Headwater:
12+ out of 10
Just excellent all round! The personnel were efficient and pleasant, and did all the organising. The cost of the holiday, was 'all-in' and that little bit more expense was really worth it for me as...
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0
Rhannwch
DA
Dr R Adams
Dilyswyd gan Feefo
9 years ago
What Dr R Adams said about Headwater:
Good walking in Portugal
Great walking route. Most accommodation very good
0
Rhannwch
MA
Mrs P Ames
Dilyswyd gan Feefo
Exmouth
9 years ago
What Mrs P Ames said about Headwater:
Excellent hotel and friendly enthusiast guide who clearly loved his work
Interesting walks and fantastic food
0
Rhannwch
MP
Mr M Pain
Dilyswyd gan Feefo
9 years ago
What Mr M Pain said about Headwater:
Poor value
Good hotels. Otherwise the route was poorly explained and distances between points incorrect. Expensive and bad value. Much better to organise a proper road cycle myself with friends. Los pueblos...
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0
Rhannwch
MH
Mrs R Hazeldine
Dilyswyd gan Feefo
9 years ago
What Mrs R Hazeldine said about Headwater:
Excellent service by Headwater
Easy to book with staff who are fully conversant with the holidays.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
With best wishes
The Headwater Team