How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Headout Adolygiadau

https://www.headout.com

One stop on-demand mobile concierge that helps travelers discover & book the best things to do locally at exclusive prices.

Service

Product

ratings over the past year

Arddangos pob 2,527 adolygiad

Valued User

8 years ago

What Valued User said about Headout:

Deutlich kürzer, eine Stunde warten hat sich jedoch gelohnt.

Schaurig faszinierend, in jedem Fall ein Besuch wert. Ticketcorner war leicht zu finden, bis Einlass warteten wir mit dem Skip to Line – Ticket rund eine Stunde. Also relativ lang, aber letztlich...

Product reviews

Dyddiad y pryniant: 01/04/2018

Cwsmer Dibynadwy

8 years ago

its was good offer but other website had mote reduced price so plz give more discounts

Product reviews

Dyddiad y pryniant: 31/03/2018

Valued User

Reno

8 years ago

What Valued User said about Headout:

Very pleased

My daughter and I are from the west coast visiting NY on vacation. Found the Headout site, read a few reviews. They were mixed, but I liked the ability to pick my exact seats. Purchased tickets a few...

Product reviews

Dyddiad y pryniant: 23/02/2018

Valued User

8 years ago

What Valued User said about Headout:

EASY BREEZY

I love the convenience of showing up right before the show and not standing on line. And the directions for finding the rep and the yellow outfit make him impossible to miss.

Product reviews

Dyddiad y pryniant: 28/03/2018

Valued User

8 years ago

What Valued User said about Headout:

I had booked tickets to the Paris catacombs through Headout and unfortunately needed to cancel due to a train strike that ruined my plans to go to Paris. The customer service was great when I needed...

Dyddiad y pryniant: 20/03/2018

Valued User

8 years ago

What Valued User said about Headout:

Dissapointed

Headout customer service seems nice. I immediately was contacted because I did not use the discount code and got the discout value in my account. Hope I can get a refund for the rest of the value...

Product reviews

Dyddiad y pryniant: 17/03/2018

Cwsmer Dibynadwy

8 years ago

When you get to IMG you still have to queue because there is no barcode on

When you get to IMG you still have to queue because there is no barcode on the voucher. This took about 15 mins to sort, so having a prepaid ticket has no advantages. I wouldn’t use again for this...

Product reviews

Dyddiad y pryniant: 02/04/2018

Valued User

8 years ago

What Valued User said about Headout:

I did not get the seat that I booked and the credit that headout promised.

Dyddiad y pryniant: 30/03/2018

Cwsmer Dibynadwy

8 years ago

Process was bumpy but I got my tickets

To improve service, the fees should be more clearly stated and visible when paying for tickets. I had to call to find out what the service fee was. Second. I received a faulty email after my payment...

Dyddiad y pryniant: 17/03/2018

Cwsmer Dibynadwy

8 years ago

I have bough a fasttrack ticket but I did not from this service.

Customer Successs

Headout

8 years ago

Hello! We are very sorry to hear about your experience. However, we are glad that you took the time to leave us a review.

We would like to know what exactly happened and for how long you were told to wait. We would like to have a better understanding of what exactly happened to ensure that nothing of this sort happens again. We take customer satisfaction very seriously here at Headout.

We hope to see you soon.

Have a great day!

Cwsmer Dibynadwy

8 years ago

It looks like in the counter they give a ticket for normal line so I was not allowed to follow the fasttrack one.

Dyddiad y pryniant: 31/03/2018

Not received a review invite?

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Headout Adolygiadau

Dedicated Entrance Tickets to Louvre Museum - Monday - SaturdayMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchTickettausch problemlos, Anstehen deutlich kürzer als ohne Ticket.

Ski Dubai: Polar Pass - Access to Park & RidesMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

SpongeBob SquarePants - Front OrchestraMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchFun for the entire family.

The Band's Visit - Rear MezzanineMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchIt was pretty good, I was not in ecstasy, the music was the best part, and I was under the impression Tony Shaloub was still in it. Nevertheless, a very nice experience.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?