One stop on-demand mobile concierge that helps travelers discover & book the best things to do locally at exclusive prices.
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ratings over the past year
Headout is no longer an active Feefo customer
Arddangos pob 2,527 adolygiad
VU
Valued User
8 years ago
What Valued User said about Headout:
Instructions on where to find the person holding tix was unclear - original email said "in front of theater" but later email indicated down the street. Got that email too late to be helpful, but...
The experience was very unexpectedly bad, terrible.
We received an email on 16 Feb with a voucher Order ID: 233171 attached.
We printed a copy and brought it with us to Rome.
Upon arriving we...
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Product reviews
Dyddiad y pryniant: 16/02/2018
0
Rhannwch
VU
Valued User
8 years ago
What Valued User said about Headout:
Absolutely horrible. The skip the line tickets were not skip the line. Tried emailing the support, no answer
Customer Successs
Headout
8 years ago
Hey Michael,
Thank you so much for taking the time to leave a review. I know how annoying it can be to wait in agonizingly long lines. Usually, Most of our guests with the fast track tickets wait for 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site.
Our tickets help save time, if not completely skip a line.
Again, I’m so sorry you had to wait.
We hope to see you again and explore the world with us.
Until then,
We’re waiting for you,
Team Headout
VU
Valued User
8 years ago
No, it is annoying purchasing tickets for 12.00, getting in line at 11.30 and not get in by 14.00!
First, you can start by replying the mail i wrote to you in Friday. Second, as stating in the mail, the was no fast track at all. Just 3 lines completely identical. Your tickets did NOT help save any time - just as it was the case for the other people in the who bought tickets from you.
This is nothing less of a scam, and i expect you to reply the mail i wrote to support.
I am looking forward to hear from you.
Product reviews
Customer Successs
Headout
8 years ago
Hey Michael,
Thank you so much for taking the time to leave a review. I know how annoying it can be to wait in agonizingly long lines. Usually, Most of our guests with the fast track tickets wait for 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site.
Our tickets help save time, if not completely skip a line.
Again, I’m so sorry you had to wait. We hope to see you again and explore the world with us.
Until then,
We’re waiting for you,
Team Headout
VU
Valued User
8 years ago
No, it is annoying purchasing tickets for 12.00, getting in line at 11.30 and not get in by 14.00!
First, you can start by replying the mail i wrote to you in Friday. Second, as stating in the mail, the was no fast track at all. Just 3 lines completely identical. Your tickets did NOT help save any time - just as it was the case for the other people in the who bought tickets from you.
This is nothing less of a scam, and i expect you to reply the mail i wrote to support.
I am looking forward to hear from you.
Dyddiad y pryniant: 28/03/2018
0
Rhannwch
Cwsmer Dibynadwy
8 years ago
The tickets didn’t work for the Arc De Triomphe so we had to buy more
Product reviews
Dyddiad y pryniant: 28/03/2018
0
Rhannwch
VU
Valued User
8 years ago
What Valued User said about Headout:
Nice.
Product reviews
Dyddiad y pryniant: 19/03/2018
0
Rhannwch
VU
Valued User
8 years ago
What Valued User said about Headout:
amazing!!!
the driver so amiable and a ppl person also.
everything good
Positive:
I got the ticket, the person that was supposed to give it to me was close to the entrance and was wearing a distinguishable yellow attire.
Negative:
The end price was higher by 25% (I payed...
Head out was awesome!!!! Our location to pick up our tickets was easy to find and we skipped a huge line!!!!
Product reviews
Dyddiad y pryniant: 26/03/2018
0
Rhannwch
VU
Valued User
8 years ago
What Valued User said about Headout:
I read online horrible reviews about Headout. I decided to take the risk and bought Motiongate tickets. Arrived there and it was a breeze. No issues and was given complimentary f and b discount...
Schaurig faszinierend, in jedem Fall ein Besuch wert. Ticketcorner war leicht zu finden, bis Einlass warteten wir mit dem Skip to Line – Ticket rund eine Stunde. Also relativ lang, aber letztlich 3x...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.