Thank you for your comments. I am happy to hear that your hotel has now been corrected. I hope that you are pleased with the hotel you will be staying in.If you need to contact us, please don't hesitate to e-mail us at customer.relations@purpletravel.co.uk
Customer Relations Department
Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.