In general I have always found the staff to be helpful
GUITARGUITAR
GUITARGUITAR
14 years ago
Thanks for your email - CNB are a gig bag manufacturer, apologies for any confusion caused.
Please let me know if there's anything else we can do for you!
Great - Bought because you specified you had it in stock, and more-so, because you guaranteed a specific delivery date.... and the delivery company, guaranteed a delivery time between a specific hour...
Easy ordering and excellent updating. See notes below
GUITARGUITAR
GUITARGUITAR
14 years ago
Thanks for taking the time to provide us with this feedback. I'm sorry about the issues you've had with the guitar. We do ask that all of our guitars are put through a pre-dispatch check before they leave the store and so it is possible that the set up shifted in transit. However, it is also possible that we missed it, so I can only apologise for this. Although it's a little late now, I would also like to make you aware that we would always look at exchanging a guitar/having the guitar set up etc if it arrives with you and needs some attention.
If there's ever anything else you need in the future, please let me know. You can get me on support@guitarguitar.co.uk and I'll make sure you're well looked after
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.