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Gray Line Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/gray-line | Feefo

Arddangos pob 20,505 adolygiad

Cwsmer Dibynadwy

2 months ago

Dyddiad y pryniant: 05/05/2025

Disappointed

See the explanation that I just entered on previous page

Product reviews

Gray Line Customer Support

Gray Line

2 months ago

Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLineMontrealdid not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely heavily on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience with this tour to our attention here at our Worldwide office. I assure you that we take your feedback into high regard and will reach out to our local team from an operational perspective to look into their bus scheduling and their headsets. We strive for each guest to have an informative and enjoyable experience, and we are sorry that this was not the case. - The Gray Line Worldwide Support Team

Cwsmer Dibynadwy

2 months ago

Dyddiad y pryniant: 06/05/2025

The best way to see what you want to see.

Drivers and bus stops are at all the places we are interested in. For older people with mobility issues, these are easy to step on and off to.

Product reviews

Cwsmer Dibynadwy

2 months ago

Dyddiad y pryniant: 29/04/2025

Survey before event

Booking was easy

Cwsmer Dibynadwy

2 months ago

Dyddiad y pryniant: 27/04/2025

Terrible, their promo codes don't work so steer well clear of Grayline site.

Gray Line Customer Support

Gray Line

2 months ago

Hello, Thank you for choosing Gray Line and for taking the time to share this feedback. The promotional code was indeed applied to your booking and you did receive 10% off. I sent you an email a few days ago from info@grayline.com with screenshots and further information about the accurate use of the promotional code. If you need any further assistance, please reply to us there. - The Gray Line Worldwide Support Team

Product reviews

Ann Cunningham

Montreal

3 months ago

Dyddiad y pryniant: 19/04/2025

What Ann Cunningham said about Gray Line:

Fantastique

Pre season bus

Product reviews

Cwsmer Dibynadwy

3 months ago

Dyddiad y pryniant: 13/04/2025

Service was fine but it annoyed me to have the tour cut down. I wonder what was missed.

Product reviews

Cwsmer Dibynadwy

3 months ago

Dyddiad y pryniant: 08/04/2025

Gray line tour

Very easy to book,, customer service seems very polite and professional

Cwsmer Dibynadwy

3 months ago

Dyddiad y pryniant: 08/04/2025

Not sure which booking number is correct

I’m not sure. I’ve got two booking numbers. One booking is found when I called with a lower price. The other number is not found with a higher price and that’s what I was charged on my credit card.

Gray Line Customer Support

Gray Line

3 months ago

Hello, Thank you for contacting Gray Line Worldwide and sharing your feedback about your booking experience. We sent you an email from info@grayline.com on April 9 confirming your booking and booking ID number for your upcoming trip. If you need any further assistance, or if you did not receive that email, feel free to reach out to us at info@grayline.com. - The Gray Line Worldwide Support Team

Cwsmer Dibynadwy

3 months ago

Dyddiad y pryniant: 01/04/2025

Communication

Not clear where the hop on hop off stops are. Can I join the tour at a later time on the day of my tour

Cwsmer Dibynadwy

3 months ago

Dyddiad y pryniant: 29/03/2025

Very smooth process.

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Am Gray Line

Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.

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(303) 539-8502

1541 N. Marion St. #18267, Denver, Colorado, 80218, United States