Having completed my order online I realised that I could have specified an alternative delivery address that would be more convenient for me. I emailed customer service and they took the alternative...
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Garden Trading
Garden Trading
13 years ago
Many thanks for your feedback regarding your order.
Please accept my apologies for the disappointment you received when ordering for Garden Trading.
Your request was passed on to our warehouse but unfortunately was too late for the address to be changed on our system, please accept our apologies that you were not contacted. As a gesture of good will we have refunded your postage.
Garden Trading
Garden Trading
13 years ago
Many thanks for your feedback regarding your order.
Please accept my apologies for the disappointment you received with your Garden Trading order.
We do try to state all measurements and sizes of our products on the website, however it is usually in litres . Unfortunately if an item is unsuitable we are unable to cover the cost of collection due to the charges we get charged from our couriers.
Massive box, much packaging for the size of the product
Garden Trading
Garden Trading
13 years ago
Thank you for your feedback.
Please accept my apologies the disappointment you received when ordering from Garden Trading.
We do try to make sure that all our parcels are secure and well packed to avoid any damages during delivery, however we are looking into alternative ways in which we can reduce the amount we use but still offer a secure delivery service. Every care has been taken to ensure that all colours and descriptions are correct, however while the colour reproduction is a close representation, a very slight variation in the actual goods may occur due to photography and the materials of the product.
Product reviews
Dyddiad y pryniant: 01/04/2013
0
Rhannwch
Cwsmer Dibynadwy
13 years ago
Great service, prompt delivery, love the products.
At Garden Trading our focus is to design and produce everyday, functional accessories and lighting for the home and garden, without having to compromise of style. We are passionate about making products that will stand the test of time, and earn you plenty of compliments from your friends too!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Garden Trading our focus is to design and produce everyday, functional accessories and lighting for the home and garden, without having to compromise of style. We are passionate about making products that will stand the test of time, and earn you plenty of compliments from your friends too!