Thank you for your feedback.
We are pleased to hear that your order arrived quickly and on time.
To ensure all our lighting is waterproof and weatherproof it has to be air tight; therefore the glass unit is one fixing which has to be removed when changing the light bulb.
Luckily we have very few complaints about fitting the lights, however they all come with instruction and we also recommend that you use an electrician.
Product reviews
Dyddiad y pryniant: 02/04/2013
0
Rhannwch
Cwsmer Dibynadwy
13 years ago
Very quick delivery thanks
Product reviews
Dyddiad y pryniant: 06/04/2013
0
Rhannwch
Cwsmer Dibynadwy
13 years ago
Fantastic service and products - many thanks
Product reviews
Dyddiad y pryniant: 06/04/2013
0
Rhannwch
Cwsmer Dibynadwy
13 years ago
Quick delivery but wasn't told when parcel had been despatched.
I suggest you use a different delivery company because 14 days is too long
, but I suppose the fact that it was delivered to the wrong part of Yorkshire has got to be a factor. Get rid of them.
Garden Trading
Garden Trading
13 years ago
Many thanks for your feedback.
Please accept my apologies for the delay in receiving your order. Unfortunately due to unforeseen circumstances we have had some delays in our warehouse, which regrettably delayed your order. An email was sent to you on the 8th April and 11th April with an update of when your order was due to be dispatched.
We are actively working to improve our delivery service, and we will look into the issue you have raised.
Once again we apologies for any inconvenience and disappointment caused.
said they would be deliverd friday, so i waited all day and nothing came nor saturday, i emailed and got a reply back apologising for being given the wrong info and that my goods would arrive on the...
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Garden Trading
Garden Trading
13 years ago
Many thanks for your feedback, please accept my apologies for inconvenience cause when ordering from Garden Trading. Your order was placed on a standard delivery service which can take 5-7 working days. Your order was delivered within 5 days, please accept my apologies if you were told different. Our records show that a SMS notification was sent at 8.30am, however it may be that we have the incorrect number for you.
Once again I apologies for any inconvenience caused.
I hope that you are pleased with your purchase now that it has arrived safely.
Cwsmer Dibynadwy
13 years ago
i did not receive a text message
Product reviews
Dyddiad y pryniant: 01/04/2013
0
Rhannwch
Cwsmer Dibynadwy
13 years ago
Products arrived quickly and were well wrapped and secure
At Garden Trading our focus is to design and produce everyday, functional accessories and lighting for the home and garden, without having to compromise of style. We are passionate about making products that will stand the test of time, and earn you plenty of compliments from your friends too!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Garden Trading our focus is to design and produce everyday, functional accessories and lighting for the home and garden, without having to compromise of style. We are passionate about making products that will stand the test of time, and earn you plenty of compliments from your friends too!