The order was impeccably executed, and indeed very fast delivered. Postage cost was at an acceptable level too. Would absolutely recommend them to friends and family.
Excellent products. I started using them when I was living in Greece and I continue to buy them now that I live in the UK.
Package and delivery very satisfactory as well.
I would definitely...
Ordered on January 24th, still have not received the package (I live in Berlin). UPS delivery service is horrible. They came to my apartment twice, I was at home, on the first day they just rang...
Read more
Konstantinos
FREZYDERM
5 years ago
Hello, thank you for your time to send us your review. We will send you an email in order to find a solution asap. We are very sorry for the inconvenience. We will try our best to deliver your package immediately. Kind regards, Frezyderm team
I cannot say anything about the service, I received the package after two weeks which is fine, but the bottle was broken upon delivery. I can say more about their service when I know how they will...
Read more
Konstantinos
FREZYDERM
5 years ago
Hello! Thank you for your review. We arleady sent you an email asking more information in order to solve this issue asap. Kind regards, Frezyderm team
WH
Wijnja Hanneke
5 years ago
Thank you Frezyderm for sending me a new product so swiftly! Your communication and service is quick, to the point and targeted towards solving the problem to the customer's convenience. Great!
Product reviews
Konstantinos
FREZYDERM
5 years ago
Hello! Thank you for your review. We arleady sent you an email in order to solve this issue asap. The broken products probably has to do with the transformation conditions. It's something that can happen. We are waiting your response. Kind regards, Frezyderm team
WH
Wijnja Hanneke
5 years ago
I now tried the sunscreen for a couple of weeks and it's really smooth and velvety on the skin. It spreads great. The product stings in the eyes though, so you have to be careful around the eye area and wash your hands before putting in your contact lenses!
The speed of shipping and delivery. Great products, amazing consistency and fun application. It just feels right. Isododecane!!
I did not realize your products were coming from that far. Love from...
bad customer service. There is not customer service phone support
Konstantinos
FREZYDERM
5 years ago
Hello! thank you for your time to give a feedback. As we can see, we have a continuously communication via emails trying to satisfy all your needs. The phone numbers are open during specific time period. However, we cannot see any matter since we reply to all your emails and questions very quickly. Kind regards, Frezyderm team
SC
Salvador Carlos
5 years ago
Seems like you don’t have a Quality manager and that’s a serius problem for a customer service
FREZYDERM is a Greek leading company that develops, manufactures, markets and distributes innovative and pioneering dermatological products which conform to the strictest pharmaceutical standards and improve the quality of people's lives.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
FREZYDERM is a Greek leading company that develops, manufactures, markets and distributes innovative and pioneering dermatological products which conform to the strictest pharmaceutical standards and improve the quality of people's lives.
