A big thank you to Seonag Richardson. Brilliant support to find us a more suitable cover for our residence. We are truely thrilled with all that you have done.
Brett
Flex Insurance
2 years ago
Hello,
Thank you for this feedback regarding Seonag.
I have shared this within our team.
Kind regards,
Brett Power
Direct Portfolio Support
0
Rhannwch
IM
Im
Dilyswyd gan Feefo
2 years ago
What Im said about Flex Insurance:
The website quote questionnaires are the best compared to the rest in the Industries.
It deserves a 5 star but I only gave it 4 because of the high excess of $2000 which effectively discourages the...
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Brett
Flex Insurance
2 years ago
HI Im,
Thank you for your feedback regarding our website and it was great to help you with the quote too.
This has been shared with our marketing team.
Have a nice weekend.
Kind regards,
Brett Power
Direct Portfolio Support
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Professional & efficient
very professional and efficient, am planning to move other insurances to them, they didn't go on & on like some other big name insurance companies. who has time to waste on life admin.....
Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback.
This is great because it is exactly what we teach our team, clear answers, clear descriptions and assist in a good time while having 5 star service.
Kind regards,
Brett Power
Direct Portfolio Support
0
Rhannwch
ST
Steve
Dilyswyd gan Feefo
2 years ago
What Steve said about Flex Insurance:
Just sent her one lead
Seonag is brilliant and very friendly I will be recommending other strata managers to her
Brett
Flex Insurance
2 years ago
Hi Steve,
Thank you for your feedback and recommendation.
I have shared this with Seonag and her team.
Kind regards,
Brett Power
Direct Portfolio Support
0
Rhannwch
PS
Philip Tyler SP1537
Dilyswyd gan Feefo
Wollongong
2 years ago
What Philip Tyler SP1537 said about Flex Insurance:
Good people
Very well looked after.
Nice people to talk to
Brett
Flex Insurance
2 years ago
Hi Philip,
Thank you for your feedback regarding our team.
Have a nice weekend.
Kind regards,
Brett Power
Direct Portfolio Support
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Suitable insurance for Strata
Thanks for sorting my strata insurance. Brett was very polite and helpful.He checked on the quote previously given and replied to my questions thoughtfully.Thanks Brett👍
Brett
Flex Insurance
2 years ago
Hello,
Thank you for your kind words.
Kind regards,
Brett Power
Direct Portfolio Support
0
Rhannwch
CR
CRAIG
Dilyswyd gan Feefo
2 years ago
What CRAIG said about Flex Insurance:
Great to deal with in the sign up
They (The Scottish lady) was very helpful and a pleasure to deal with and I saved money going with them so it was great. This review will stay the same or be edited if a claim is needed ever down...
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Brett
Flex Insurance
2 years ago
Hi Craig,
Thank you for your feedback regarding pricing and Seonag's service.
Looking forward to your ongoing feedback.
Kind regards,
Brett Power
Direct Portfolio Support
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Exceptional customer service
Seonag's help was outstanding. Although the process was painful due to legislation her help made it much easier to work through
Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback regarding the service Seonag provided.
Kind regards,
Brett Power
Direct Portfolio Support
0
Rhannwch
DA
David
Dilyswyd gan Feefo
Bendigo
2 years ago
What David said about Flex Insurance:
Brilliant customer service
Excellent communication and solution to problems from Seonag Richardson.
Good online systems - several different quotes required during the process, all delivered within minutes.
Brett
Flex Insurance
2 years ago
Hi David,
Thank you for your feedback regarding Seonag and our systems.
I will be sharing this within the company.
Kind regards,
Brett Power
Direct Portfolio Support
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Great customer service, easy process
Great customer service who answered all my queries. Was able to tweak limits on certain covers. Easy process from quote to purchasing the Body Corporate insurance cover.
Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback regarding our service and process.
Kind regards,
Brett Power
Direct Portfolio Support
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.