Firefly makes amazing products that have really contributed to the quality of life for my little niece. Customer service has also proven top-notch. I wish that the products were more affordable so...
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Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your kind feedback, it is greatly appreciated.
Product reviews
Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your kind feedback, it is greatly appreciated.
Dyddiad y pryniant: 24/11/2017
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Fireflyfriends - UK:
We love the Splashy! My daughter is able to take a bath and play like never before! She gets so excited for bath time! So thankful for this product! We love Firefly!
Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your kind feedback, it is greatly appreciated.
Product reviews
Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your kind feedback, it is greatly appreciated.
Dyddiad y pryniant: 27/11/2017
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Fireflyfriends - UK:
Excellent service excellent equipment would highly recommend
Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your kind feedback, it is greatly appreciated.
Product reviews
Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your kind feedback, it is greatly appreciated.
Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your kind feedback, it is greatly appreciated.
Dyddiad y pryniant: 30/10/2017
0
Rhannwch
TC
Trusted Customer
luton
8 years ago
What Trusted Customer said about Fireflyfriends - UK:
Thank you so much for your kind feedback, it is greatly appreciated.
Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your kind feedback, it is greatly appreciated.
Dyddiad y pryniant: 13/12/2017
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Fireflyfriends - UK:
I received a product that broke only days of usage. I'm afraid it will occur again. $300 for something that breaks. Much rather would have had my $300 back and return the same item that is made...
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Richard
Fireflyfriends - UK
8 years ago
We have received your Feefo feedback, and thank you for providing that, it is valuable information that we value greatly. I have sent you an email with Shipping Labels for the return of your damaged retro fit kit. I just called you so we could discuss the issue you had with your push pole and I have left you a message. Having spoken with our Design and Quality departments, they feel that this is a one-off issue, and something that is unlikely to happen again, this is the first time we have heard of anything like this happening. The new retrofit kit you received should cause you no further issues, however if you are still not satisfied, I can arrange for the return of both retro fit kits and a credit to you? I hope this helps towards resolving the issues you have encountered, and if I can be of any further assistance, please let me know.
Regards, Richard
Product reviews
Richard
Fireflyfriends - UK
8 years ago
We have received your Feefo feedback, and thank you for providing that, it is valuable information that we value greatly. I have sent you an email with Shipping Labels for the return of your damaged retro fit kit. I just called you so we could discuss the issue you had with your push pole and I have left you a message. Having spoken with our Design and Quality departments, they feel that this is a one-off issue, and something that is unlikely to happen again, this is the first time we have heard of anything like this happening. The new retrofit kit you received should cause you no further issues, however if you are still not satisfied, I can arrange for the return of both retro fit kits and a credit to you? I hope this helps towards resolving the issues you have encountered, and if I can be of any further assistance, please let me know. Regards, Richard
Dyddiad y pryniant: 21/11/2017
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Fireflyfriends - UK:
Very good product. Fast shipping
Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your kind feedback, it is greatly appreciated.
Product reviews
Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your kind feedback, it is greatly appreciated.
Dyddiad y pryniant: 10/12/2017
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Fireflyfriends - UK:
Great product! Fast shipping
Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your kind feedback, it is greatly appreciated.
Product reviews
Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your kind feedback, it is greatly appreciated.
Dyddiad y pryniant: 24/11/2017
0
Rhannwch
TC
Trusted Customer
OHIO
8 years ago
What Trusted Customer said about Fireflyfriends - UK:
Your company is really great, you actually show how you care for parents in need of support, Thank You
Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your kind feedback, it is greatly appreciated.
Product reviews
Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your kind feedback, it is greatly appreciated.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
