How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Expedia.com Adolygiadau

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Expedia.com offers the widest range of travel options, so whatever you’re looking for, at Expedia we can help you find yours.

Service

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ratings over the past year

Arddangos pob 2,074,150 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

I was on the phone for 3 hours, got disconnected twice and was very frustrated while…

I was on the phone for 3 hours, got disconnected twice and was very frustrated while trying to apply a credit (the credit was given to me BY Expedia!!) to a trip I wanted to book.

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

No problems

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

I hope the hotel is as described

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

This worked great for me!

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

excelllent but why the $7 fee?

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

We appreciate Expedia and their service. I am only disappointed that I am uncertain if/when…

We appreciate Expedia and their service. I am only disappointed that I am uncertain if/when I am receiving Reward points. I have used Expedia MANY times and it seems as though I should have...