How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

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Arddangos pob 2,074,150 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Normally OK, But had trouble with the system on Sunday causing me to double book flights…

Normally OK, But had trouble with the system on Sunday causing me to double book flights for my parents. Booked flights first time, received an error message saying transaction could not be...