What Mr & Mrs Darren & Tara Smith said about ExoticDirect:
Exotic Direct have been brilliant through the process of claiming for our parrot that passed away. They have been very empathetic and understanding. It has been a very hard and emotional time and...
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Lloyd Glater
ExoticDirect
3 years ago
Good Morning Darren & Tara.
Thank you so much for taking the time to leave a 5* review. As pet owners ourselves we know how difficult it can be when we have to say goodbye.
We wish you a nice Christmas and new year.
The Exotic Direct Claims Team.
MS
Mr & Mrs Darren & Tara Smith
3 years ago
Thank you. Merry Christmas to you all...
0
Rhannwch
NS
Nikki Sullivan
Dilyswyd gan Feefo
Bordon
3 years ago
What Nikki Sullivan said about ExoticDirect:
Easily and quickly resolved
Process only took a matter of days from submitting the claim to receiving payment. Cannot recommend enough, great service
Lloyd Glater
ExoticDirect
3 years ago
Good Morning Nikki,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use.
Have a wonderful Christmas!
The Exotic Direct Claims Team.
0
Rhannwch
MH
Mrs Leanne Holland
Dilyswyd gan Feefo
St. Helens
3 years ago
What Mrs Leanne Holland said about ExoticDirect:
Fantastic communication and dealt with the vets directly
Brilliant communication and dealt with the claim very Efficiently . Also dealing with the vets directly which saved me the stress.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning Leanne,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so stress free and quick to use.
Have a wonderful Christmas!
The Exotic Direct Claims Team.
0
Rhannwch
RH
Robert Hill
Dilyswyd gan Feefo
Southampton
3 years ago
What Robert Hill said about ExoticDirect:
Excellent claim service.
All handled between vets and Exotic Direct. Once vet submitted claim form payment was made in full within just a few days.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning Robert,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use.
Have a wonderful Christmas!
The Exotic Direct Claims Team.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 years ago
Appreciate Exotic
Our furry companions and us as owners are very fortunate to have Exotic Direct as our insurance. Very understanding and quick to assist.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use.
We wish you a wonderful Christmas!
The Exotic Direct Claims Team.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 years ago
They answer the mails and the claims were dealt quickly.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so helpful and quick to use.
Have a wonderful Christmas!
The Exotic Direct Claims Team.
0
Rhannwch
MB
Mrs Pauline Bidmade
Dilyswyd gan Feefo
Corbridge
3 years ago
What Mrs Pauline Bidmade said about ExoticDirect:
Always prompt and helpful. They dealt directly with our vet.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning Pauline,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use.
Have a wonderful Christmas!
The Exotic Direct Claims Team.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 years ago
Would not be without this Insurance
So easy to use. We all want what is best for our pets and having this insurance means we can have it without worrying about huge vet bills.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy to use.
Have a lovely weekend and all the best,
The Exotic Direct Claims Team.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 years ago
I am Very happy
Gabriella
ExoticDirect
3 years ago
Hi there,
Thank you so much for taking the time to leave a 5* review, we are so pleased you are happy.
Have a lovely weekend and all the best,
The Exotic Direct Claims Team.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 years ago
Exotics Direct always courteous on the phone. Easy to submit claim and payment is always made promptly either to the vets or the client. Always very sympathetic also during the loss of your pet.
Gabriella
ExoticDirect
3 years ago
Hi there,
Thank you so much for taking the time to leave such a lovely review. We were so sorry to hear about your little friend. We are pleased you have found our claims process prompt and easy.
Have a lovely weekend,
The Exotic Direct Claims Team.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.