Electricpoint.com Adolygiadau

Hello Matt, firstly apologies for this. MK initially sent us the wrong product (we should have picked up on this but we didnt) and we are still waiting on the right product... I have just chased MK they are advising delivery on Wednesday 27th January. MK make a great product but like everyone else seem to be carrying less and less on the shelves these days. I am sorry for the trouble you have had with this. Kind Regards, Allan

Hello Matt, I have your email this will be actioned. I have also just double checked with MK your 1 module frontplate will be delivered here today so we will do the exchange tomorrow if that is agreeable? Kind Regards, Allan

Good Afternoon Amjad, we have had a reshuffle in our customer service and your email was completely missed, you have my sincere apologies. You have also received this feedback email in error....Your Frontplates have actually only just been booked in from MK apologies on the delay we have been waiting for them to come in. We will be dispatching them overnight for delivery too you tomorrow. Kind Regards, Allan

Good Morning Leslie, I am very sorry to hear this I am unsure what has happened here... I cant find any record of an email from your name or email address? Which email address are you using? We do try and respond to all email inquiries. Has your return been dealt with? Kind Regards, Allan