Directline Flights have been helping customers to compare and book flights since 2007.
Service
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ratings over the past year
Directline Flights is no longer an active Feefo customer
Arddangos pob 17,581 adolygiad
MB
Mr Brown
4 years ago
What Mr Brown said about Directline Flights:
IT WAS FINE ESPECIALLY AS I BOOKED ON THE PAGE MARKED RYANAIR AND THEN RECEIVED NOTIFICATION THAT I HAD BOOKED THRU THIRD PARTY AND I VERY BADLY WANTED TO BOOK AIRPORT ASSIST AS WE ARE 88 AND 96. ...
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Sara Bradley
Directline Flights
4 years ago
Dear Mr & Mrs B, Thanks for your feedback. If you need any help arranging your assistance or checking in and obtaining your boarding passes please let me know and we will do this for you. Best regards Sara Directline Flights.Customer Service Team.
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Rhannwch
MS
Mrs Shipley
4 years ago
What Mrs Shipley said about Directline Flights:
Efficient and easy to follow,would recommend to my friends and family
Thank you
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Rhannwch
Cwsmer Dibynadwy
4 years ago
Excellent service
I am partially sighted and both Richard and Lucy were extremely helpful and a delight to speak to.
Sara Bradley
Directline Flights
4 years ago
Dear Ms B,
Thanks for your lovely feedback. I will make sure that this is passed on to Lucy and Richard. Best regards. Sara Directline Flights Customer Service Team.
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Rhannwch
MT
Mrs Taylor
4 years ago
What Mrs Taylor said about Directline Flights:
Easy to book
Booked online, quick and easy
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Rhannwch
Cwsmer Dibynadwy
4 years ago
Easy to deal with
They were very easy to book with on the web.
I liked the fact that they sent a lovely E-Mail to thank me for the booking
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Rhannwch
MS
Mr Steele
Stoke on trent
4 years ago
What Mr Steele said about Directline Flights:
First time I've used them, had a minor problem and they rang me straight away and helped me
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Rhannwch
MM
Mr Mccann
4 years ago
What Mr Mccann said about Directline Flights:
Simple uncomplicated process
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Rhannwch
MW
Mrs Eileen Woolverton
4 years ago
What Mrs Eileen Woolverton said about Directline Flights:
good customer service
Had to contact direct line because of not receiving information - received appropriate information and response very quickly - thank you Gemma
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Rhannwch
Cwsmer Dibynadwy
4 years ago
Functional and effective.
Functional and simple. All you need really.
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Rhannwch
MW
Mrs Woolverton
4 years ago
What Mrs Woolverton said about Directline Flights:
no paperwork received a week after booking - worrying
The booking was quite straightforward. However I have only received, a week after booking, a thank you for booking e mail not confirmation of flight details for me to check. I'm sure it is an...
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Sara Bradley
Directline Flights
4 years ago
Dear Mrs Woolverton, Thanks for your feedback. I can confirm that your booking confirmation was sent to you within 20 seconds of your flight booking being made. I note that you have a Yahoo email address. I would encourage you to check your Spam/Junk folders as it is highly likely that your personal security settings directed the email there. I also note that we received no call or email from you about your missing email. Had you contacted us one of the team would have been more than happy to resend this to you. I have just re-sent this to you now, please check your Spam/Junk folder as you will probably find it there. if not, please call me on 020 8239 5045 and we can make alternative arrangements. Best regards. Sara Directline Flights Customer Service Team.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.