Having received poor customer service in the past from your on line team regarding goods purchased I was hesitant to call travel insurance. I was incredibly surprised at the excellent customer...
All is fine except the voucher you're supposed to receive. This should come back straight away, you should not have to wait up to three months to get it. If i'm honest this is the only reason I...
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Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
I am sorry that you are displeased with the time period in which we must allow to send out your free Gift Card.
We are unfortunately unable to send these instantly as per our terms and conditions, but the maximum duration we advise is a period of sixty working days and this will be via email.
However, as you have advised you are yet to receive this, I have arranged for one to be sent to you in the post as soon as possible.
I apologise for any inconvenience caused.
Carl
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
