Good Morning Basil,
I am sorry to learn that your premium had significantly increased after the declaration of your medical condition(s).
We advise that the cancellation process can take up to a maximum period of 10-14 days and I note that your policy was cancelled with a full refund within 5 days after your request.
I apologise for any inconvenience that may have been caused.
Carl
After taking out the insurance I received the policy details by email. On checking I found I had made an error by incorrectly filling in some of the details. I phoned a local customer services number...
Lead insured name is incorrect on documents and appears as our Son??
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Good Afternoon,
I apologise if your policy has been issued with the incorrect person as the policy holder.
Please may you email me directly at debenhamstravelinsurance@rockinsurance.com and I will look into this issue and have this resolved.
I apologise for any inconvenience caused.
Carl
Product reviews
Dyddiad y pryniant: 17/07/2015
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
Easy to use website with excellent cover for the price
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
