Many thanks for your recent order. I'm sorry you've not received your package just yet. The order was received by us at 18.27pm (GMT) on 28/01/15 - it was picked, packed and despatched by 13.30pm on 29/01/15 and the order is now with the US postal service. As we are based in the UK and your delivery address is the US I think that for a small package we must at least allow a few days for it to arrive. On average deliveries via postal service to the US can take between 4-10 days in our experience. Please do get in touch if you've not seen the package by 10/02/15 and we will resolve accordingly. Many thanks.
Sam @ Dawkes
The service was excellent. Transaction very secure. Product arrived within two days of ordering, which is excellent coming coming drom England to Northern Ireland. Very happy with their service.
I have ordered reeds for many years by phone from Dawkes Music and always had excellent service. Only just started ordering on-line because of the recent sale.
I am impressed with the speed of service. Dawkes have a wide range of spares for French Horns and trumpets which are not easily attainable.
I know where to come if I need spares. As a result, it is...
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.