I had a problem with my rented instrument and sent details via email asking for advice. I have waited a week since sending the email and have not yet received a reply.
Kasey Stone
Dawkes Music
12 months ago
Dear customer,
Thank you for your feedback. I can only apologise that you have not received any response to your email, unfortunately it seems like your enquiry hasn't reached us however we'd of course want to sort the issue you're experiencing. This can be rectified either by the instrument being sent to us or directly in-store, I will contact you directly to discuss this further.
Kind regards,
Kasey Stone - Dawkes Sales
Product reviews
Kasey Stone
Dawkes Music
12 months ago
Dear customer,
Thank you for your feedback. I can only apologise that you have not received any response to your email, unfortunately it seems like your enquiry hasn't reached us however we'd of course want to sort the issue you're experiencing. This can be rectified either by the instrument being sent to us or directly in-store, I will contact you directly to discuss this further.
Kind regards,
Kasey Stone - Dawkes Sales
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.