Good service. Contracted me with any questions to ensure the order was correct.
Bekki Lamstaes
Dawkes Music
9 months ago
Thank you for your review!
Product reviews
Dyddiad y pryniant: 03/11/2025
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 months ago
Service was brilliant, within two working days just as stated. Well packaged and set up ready for use. Didn’t come with swabs, but I have my own to use, just let Dawkes know so that they will...
Read more
Bekki Lamstaes
Dawkes Music
9 months ago
Thank you for sharing your experience and your feedback on hiring your Yamaha tenor sax through our rental scheme!
I tried to buy from a local shop paying a premium to do so.
Please use a courier who doesn’t habitually lie and gaslight your customers.
Kasey Stone
Dawkes Music
9 months ago
Dear customer,
Thank you for your feedback, I'm sorry to hear that you experienced multiple issues with courier delivery and I have raised this with our Operations team to feed back to them directly. Whilst an occasional delay can happen it sounds as though there have been multiple issues with your order and I fully appreciate the frustration that this must have caused. We are on hand in store to hopefully assist and are contactable via both phone and email should a situation such as this arise as we would then pick this up directly with the courier and hopefully help to resolve the issue. I am however happy to hear that the mute bag is serving you well and is a useful purchase.
Kind regards,
Kasey Stone - Dawkes Sales
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.