Some of the counter staff ie Chelsea was very rude to us. The sales team are good at selling but we have had a few issues getting the actual product.
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback.
We are sorry that the service in store was not of the standard expected and we can only apologise for this.We apologise for any issues you had getting your product but having checked your order we can not see any reference to a delay.
It does appear that you have another order with us which may potentially have a delay and the store will keep you up to date with this.
Once again, thank you for taking the time to leave us feedback. It is appreciated.
Dyddiad y pryniant: 13/03/2016
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Stockport
10 years ago
What Trusted Customer said about Cousins Furniture:
As soon as we walked in the and saw how much choice there was I knew we would find something. The salesman was helpful but not pushy or hovering over us and left us to make our decision while...
Read more
Product reviews
Dyddiad y pryniant: 21/02/2016
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Birmingham
10 years ago
What Trusted Customer said about Cousins Furniture:
Having been quoted a four-to-six week delivery for an item, the actual length of time was ten weeks. Had this been an eventuality at the time of order, I would have gone elsewhere. To be fair to...
Read more
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We are sorry that you experienced a delay to your order and can only apologise for this. Having checked your order it appears that there was a delay with getting your table from our suppliers. This does occasionally happen and s beyond our control.
We are glad that you were pleased with free delivery as a gesture of goodwill and hope to see you in store again in the future.
Once again, thank you for taking the time to leave us feedback. It is appreciated.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
