The service was excellent. They were really prompt with the delivery and they put sheets down on the carpet to protect it. The delivery guys where extremely helpful and very professional
The sales person and the billing section did not communicate well. We had to stand for more than half an hour while billing. It does not take much to offer a chair while carrying out formalities. The...
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Cousins Furniture Stores
Cousins Furniture
14 years ago
We are sorry that your experience when completing your order was not a smooth as normal. Our order processing is normally very quick and straight forward and your comments will be dealt with in a positive manner to ensure that your delay is not experienced again. We have checked our delivery paperwork and also any records following delivery and we have no concern raised regarding any damage to your door frames. If you would like us to progress this concern for you, please do not hesitate to get in touch with us on 0121 665 2000 to speak to our Customer Service Department.
Would like it better if you took away the old bed when delivering a new one, as most other furniture outlets do this. Dudley council could not collect for one month. As we had nowhere to store our...
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Product reviews
Dyddiad y pryniant: 11/10/2011
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
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Product reviews
Dyddiad y pryniant: 28/10/2011
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
My only problem i found was how long it took to clear finance
The staff in the store were very helpful when we collected the product by ourself. Thanks. Hopefully they could pay a little more attention for packing some loose items inside the Disply Unit. Not...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
