I was disappointed with Cousin's originally as I ordered a sofa and chairs and only told after 8 weeks that it wasn't possible to have the leather I wanted. I then ordered again and after a week was...
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Cousins Furniture Stores
Cousins Furniture
14 years ago
Thank you for your feedback.
We are sorry that you had a poor experience with your purchase.
The manufacturer discontinued a batch of leathers due to unforseen supply problems and without prior notice to us. Unfortunately, the 2 leathers you had chosen were from the discontinued batch. We can assure you that this is very unusual.
We are pleased that you have since returned to the store to spend your complimentary vouchers and we do hope that you will return again some time in the future.
Please accept our apologies for any inconvenience caused.
Product reviews
Dyddiad y pryniant: 03/01/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Tremendous salesman and brilliant helpful delivery men
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
