We have had extremely good service regarding a coffee table which we wanted
to exchange for a differtent style of coffee table and found the salesmen were
very helpful and courteous.
We have used...
The sales team were vey helpful in the Dudley store and the 2 delivery men were fantastic,really helpful could not do enough, put the feet on the sofa and took away all packaging.
Nothing but a total waste of time Cousins and there customer services,it was a joke from start to finish,they couldn't keep to there promise of delivery before 24/12/2011 had to wait until sometime...
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Cousins Furniture Stores
Cousins Furniture
14 years ago
With reference to your recent feedback, we are sorry that you have encountered poor Customer Service from us. We can assure you that your comments will be investigated and dealt with in a constructive manner.
It appears that there was some confusion with your finance agreement and also a query with regards to the scatter cushion fabric and this hindered the delivery to some extent.
We hope that you are happy with your furniture and if you require any further assistance, please do not hesitate to contact our Tyseley Store for assistance.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
