i ve had a very bad experience in two occations and would never buy from them again although i was planning to buy alot of stuff from them. some staff in manchester were very rude espicailly the one...
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Cousins Furniture Stores
Cousins Furniture
14 years ago
We are very disappointed to read your comments. We can assure you that your comments will be dealt with in a positive and constructive manner as your future custom is very important to us. It is most unusual for us to receive such negative feedback.
Please accept our apologies and rest assured we are committed to providing excellent service and good value for money to all of our customers on all occasions.
We are sorry for you feeling that you had a poor experience.
The service was excellent. We did not feel any pressure from service people who kept their distance until asked for assistance. My only disapointment was that the store do not deliver to Runcorn at...
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Cousins Furniture Stores
Cousins Furniture
14 years ago
Thank you for taking the time to give us your feedback. We're pleased to see you had a good experience with our sales staff, and that you felt at ease browsing our showroom.
Although our delivery runs are limited to certain days in some areas, we do endeavor to send goods out to our customers as swiftly and efficiently as possible, and we are glad to see that you were pleased with this part of our service overall. Once again, we thank you for your comments and hope to see you again in the future.
excellent customer services, salesman knew the product information and was able to answer our questions. Even though I amended my original order they were still prompt in dealing with the amendments....
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Cousins Furniture Stores
Cousins Furniture
14 years ago
Thank you for your comments, we're happy to have helped amend your order and are glad to see you were so happy with the service you received. We hope you continue to enjoy your new furniture and look forward to seeing you again in the future.
Product reviews
Dyddiad y pryniant: 29/06/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
always willing to help
Product reviews
Dyddiad y pryniant: 11/07/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
excellent service and great communication
Product reviews
Dyddiad y pryniant: 11/05/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
good service ,no problems
Product reviews
Dyddiad y pryniant: 06/04/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Knowledgable staff and very good customer service, not often seen in many stores these days
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
