Delivery drivers absolutely shocking, bad attitude, broke electrical trucking in hallway, argued about size of sofas and getting them into my home, moaned about the entry to my home, his whole...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your recent feedback.
It is very surprising to receive negative comments relating to our delivery teams and normally the comments are quite the opposite.
We are very concerned by your comments and we would like to investigate this matter further. Therefore, our Distribution Manager will be contacting you directly to discuss this with you.
We are sorry that you had disappointing experience.
Initial visit to store was very good and staff very helpful. Issue related to delay in product being received caused me concern and I had to do the initial chasing. Finally resolved by agreeing to...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback. We're sorry to hear about the delay to your goods arriving, and hope that the resolution offered went some way in restoring your initial impressions on our service.
We're glad to see you were so happy with your product, and hope to see you again in the future.
nice spacious store, helpful staff and the furniture is of the highest quality.
the installers were prompt and installed the wardrobes in a very satisfactory manner and left the room tidy.
Cwsmer Dibynadwy
13 years ago
very happy and would recommend the store to friends and family.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
