I had to look for someone to help me when buying a carpet- the sales assistant was out of the shop doing a measurement. However, the person who came to help was lovely and really excellent. When I...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for letting us know about your experience in store, it's great to see you were so pleased with your new carpet, and that our in-store team were able to help you make the right decision. We pride ourselves on creating a relaxed and welcoming environment for our customers in store so we're sorry to see you felt the store wasn't as warm and friendly as you'd hoped.
We do hope to see you again in the future and would welcome any more feedback you have.
The staff are helpfull without being intrusive or in any way pushy. All in all I would say they have the right balance with respect to customers and potential customers.
One of the bedroom fitments was broken on delivery I finally managed to contact customer services after several days trying and was told they would need to speak to the salesman because this was a...
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Product reviews
Dyddiad y pryniant: 02/10/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
A fantastic choice of furniture & salesman was brilliant, very helpful & patient
I ordered the bed bust made a miscalculation on the sizing, it waS BIGGER than an orindary style King Size.I rang the store and asked if I could replace it with a more amenable size - But was refused...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
