we were not informed about delivery date and it was delayed by a week. we were told it would take a week and it took two. i had to make all telephone enquires and eventually collected myself from...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to leave us feedback.
We are sorry that you did not receive the level of service you expected from us.
Please accept our apologies that you were not contacted to keep you informed of the progress of your order.
Long delay in delivery of dining suite. Initially told 6-8 weeks but ending up being around 14 weeks. When enquiring about the delay, i found the staff very abrupt and it felt as though the company...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for leaving your feedback.
We're sorry that you experienced this delay on your order. Due to high demand for some of our most popular products we do occasionally have to extend the advised lead times we give.
We value all of our customers and work hard to ensure updates are given quickly and promptly; we can only apologise if you feel this was not the case and will be sure investigate this case further.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
