the staff in the store were helpful without being pushy - overall I would shop there again.
Cwsmer Dibynadwy
13 years ago
the service from the staff in the shop was good - helpful without being pushy - and the delivery men were good and delivered on time, first letting me know by telephone the time they would be delivering my furniture
We were extremely impressed with the helpfulness of the two men who delivered our sofas. They also put the blue plastic bags on their feet to protect our floors. Keep up the good customer service. ...
The products were good, Salesman very helpful but it took 3 phone calls to get my copy of the invoice because I had ordered by phone. Also I object to having to pay a service charge for using my...
Delivery stated 1-3 weeks on the invoice/advice note.In the 4th week called in store to check, as i was passing.I was told it had arrived the day before.
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to leave us feedback.
We apologise that you did not receive the level of service you expected from us.
We do sometimes experience delays in delivery from our suppliers and it seems this was one of those occasions.
Please accept our apologies for not keeping you updated about the delay and for not contacting you on the day your product arrived into stock.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
