Delivery schedule as forecast and phone call from driver prior to delivery at premises. Balance of payment straightforward and receipts delivered via post.
The sales woman that we spoke to was lovely and she made our purchase a friendly, pleasurable experience.
Collected from warehouse which isn't very customer friendly but got the job done.
Thank you for your feedback.
We're glad to see you were happy with the service you received in store and hope you continue to enjoy your new furniture. Your in store salesman will be in touch with you shortly to discuss your guarantee information.
Thank you for taking the time to leave us feedback.
We are sorry that you are unhappy with your bed and feel that you are not receiving the level of service you expect from us.
We have spoken with our customer service department who have been in touch an independent technician and asked that he calls you today.
Thank you for taking the time to leave us feedback.
We are glad you were impressed with our store and our delivery team.
We are sorry that you are not completely happy with your new bed. We try to provide a wide range of mattresses to help you choose the best mattress for you and, as we're sure you understand, the optimal firmness of a mattress is very much personal preference.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
