We had plenty of time to wonder around and see what we liked without salesman pressurising us
Cousins Furniture Stores
Cousins Furniture
11 years ago
Wonderful to hear that you had a brilliant experience in our stores and found a furniture that you love! We are also happy to hear that you are feeling much comfortable and having a better sleep with the recliner sofa :) Hope to see you soon.
GOod service but why oh why won,t you tell us more in the way of prices when advertising.
Cousins Furniture Stores
Cousins Furniture
11 years ago
Lovely to hear you are happy with the services you have received. We are always looking for ways to improve and we shall take this on board, thank you and hope you're enjoying your purchase.
My score would have been excellent but it took ages to sort the payment out due to the salesman being a little inefficient. Also the lady at the till wasn't the most friendly! The delivery guys are...
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Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for your time giving us your feedback, we much appreciate this.
We do apologise for the delay of your payment and feel as you have not received good customer service in our stores. It is not in any of our intention for our customers to receive lack of customer service and do hope it does not affect your next visit with us at Cousins Furniture.
We are happy to hear that you are enjoying your purchase :)
Product reviews
Dyddiad y pryniant: 23/08/2014
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
I love your furniture
Product reviews
Dyddiad y pryniant: 13/07/2014
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
the salesman was very helpful and guided us to what furniture would suit us best
Although the price for the item was the best I could find it was 16 days before it was delivered (it was only a worktop saver) and I had to email twice.
Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for your time giving us you feedback.
We apologise for the lack of communication you feel you received about your order. We would want all of our customers to be informed about their order as soon as possible and do apologise if you did not receive this. Since checking your order I can see we had a delay in your item being transferred from one of our stores therefore we sincerely apologise for this.
We do hope you are enjoying your work top and hope that this does not affect your next visit with us at Cousins Furniture
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
