Thank you for your time giving us your feedback.
We want our customers to experience good customer service and happy to hear you received just that. Enjoy your purchase!
I received a phone call informing me my furniture had arrived. I arranged for my daughter to collect for me and when she got it to my house it was the totally wrong item. I contacted Cousins...
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Cousins Furniture Stores
Cousins Furniture
11 years ago
We sincerely apologise if we have caused any inconvenience with your experience at Cousins Furniture. It is never in our intention for our customer to experience situations such as this.
We do apologise that you have received the wrong item and miscommunication regarding the correct item not being in stock.
We will in future do our best to be more efficient to deliver the best possible service to our customers.
If you would like to further discuss this, please do not hesitate to contact our customer service team on 0845 901 4000
I was very happy with the service I received from cousins from the time I walked in placed my order, paid for it until I picked the mattress up. I thank the staff of Cousins for looking after me as...
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Cousins Furniture Stores
Cousins Furniture
11 years ago
We are pleased to hear your experience with us at Cousins Furniture store was excellent. We do hope you are having the best sleep and hope to see you soon!
Very professional from the ordering in store to the delivery of my sofas. Very pleased. Would definitely use again.
Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for your time providing us feedback, we do appreciate this.
We are pleased to hear that you are happy with the services you have experienced in our stores and we do hope to see you soon!
Enjoy your sofas and footstool!
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
