Your showroom tour was great.But your online service was poor.After paying £50 delivery,the bookshelf came flat packed!The delivery men were extremely rude and wanted to leave package outside because...
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Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for taking the time to leave us feedback. We are sorry that your overall online experience was not of the expected standard and can only apologise for this.
The Bailey bookcase is a self assembly item and this is stated on the website, we can only apologise if this was not made clear to you on your visit to the store.
With regard to your experience with our delivery team we can only apologise that you were unhappy with the service they provided and have passed your comments onto our delivery manager for review.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
