Customer service in store was great but when my father of 65 picked up the bed from the oldbury warehouse 3 men would not help him put the king size bed in the van. They stood by and watched, this is...
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Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for taking the time to leave us feedback. We are glad that you were pleased with the service in store and can only apologise for your father having a poor experience when collecting from our warehouse.
We have passed your comments on to our warehouse manager so that this situation can be prevented in future.
Once again, thank you for taking the time to leave us feedback; it is appreciated.
Product reviews
Dyddiad y pryniant: 21/03/2015
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
Bob the man that served and helped me was wonderful
I was called in the morning about the 2 hour time slot for the delivery men to drop my bed off. So I left work to arrive at home for that time and waited, however they didn't turn up in the time they...
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Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for taking the time to leave us feedback. We can only apologise that the service you received from our delivery team was not of the standard expected. We have passed your comments onto our delivery manager for review.
Product reviews
Dyddiad y pryniant: 06/03/2015
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
very good service I got everything I wanted and was treated well
I was recommended by a friend and I have to say I was not disappointed with the friendly service and Co operation by the staff. Nothing was too much trouble and no rush, after all furniture isn't...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
