Took advantage of 12 months Interest Free Option but thought completing personal/financial information at Teller window was a little impersonal especially as 2 other customers were doing the same &...
The service was excellent from the sales people through to the delivery people. The delivery was made on time (a call was made prior to deliver therefore no worries about if and when the delivery...
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Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for taking the time to leave us feedback. We are glad that you were please with the service you received from our store and delivery team.
With regard to your chair cushion, if you are at all concerned please do not hesitate to contact our customer service team on 01216652000 who will be happy to assist you.
took 4 months for you to delivery my bedroom furniture.
Nothing done to amend this on my finance so my buy it now pay for it in 6 months became buy it now wait 4 months to get it and pay next month.
...
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Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for taking the time to leave us feedback. We are sorry for the delay to your order and can only apologise for this. Unfortunately, we did have issues getting stock from this particular supplier at the time and can only apologise if you were not kept informed of the progress of your order.
With regards to the assembly of your bedstead, the Nimes range is a self assembly range and this would have been stated on the order acknowledgement. We apologise if this was not made clear to you in store when you placed your order.
Product reviews
Dyddiad y pryniant: 02/01/2015
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
only minus point I had was keeping track of my order.
very -pleased with sales person(Bob?) when first ordering our suite plus contact we made later regarding the protection we had on the suite, this was followed by a letter from the company and...
Although the staff in store when table was purchased were excellent, unfortunately trying to get item delivered was much harder to arrange as kept being told item was with courier and nothing to do...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
