Not enough staff, and sales person did not seem to want to be helpful making me measure my own wardrobes. When ordering, no one one mentioned that one of the bed sides would take a long time to...
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Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for taking the time to leave us feedback. We do appreciate it.
We are sorry that your experience in store was not what you hoped it would be and that your order was delayed. Unfortunately, we do occsaionally have issues getting products from our suppliers and can only apologise for this.
Once again, thank you for leaving us feedback and we hope that you will reconsider shopping with us again in the future.
Product reviews
Dyddiad y pryniant: 02/03/2015
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
Help was available soon after we walked in the store
Was given bad advice from financial staff regarding setting up a buy now pay later scheme. This resulted in me having to make a second trip to the store which was completely unnecessary as it could...
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Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for taking the time to leave us feedback. We are sorry that you had difficulties with your order.
With regard to the delivery issues our drivers have a schedule they must adhere to in order to ensure that all deliveries are made and the van returned to the warehouse on time. As such they are unable to wait at deliveries.
We are happy to hear that you were pleased with the service you received from our sales staff and will ensure that your comments are passed on.
Once again, thank you for taking the time to leave us feedback and we hope that you will shop with us again in the future.
Polite and unobtrusive staff but helpful & knowledgeable when approached. Allowed us, as customers, to browse at leisure and not to feel "pressurised". Delivery difficulties for the chosen product...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
