A wide range of items in many product ranges and prices are good. Only sight concern was when discussing the price the assistant came back with what was presented as an extra offer. When I looked...
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Product reviews
Dyddiad y pryniant: 15/08/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
11 years ago
What Trusted Customer said about Cousins Furniture:
Very helpful and friendly staff
Product reviews
Dyddiad y pryniant: 25/08/2015
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
friendly and efficient service. Only negative is the cost of delivery which was £49 for a journey of around 2 miles
Product reviews
Dyddiad y pryniant: 14/08/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
11 years ago
What Trusted Customer said about Cousins Furniture:
For £49 delivery we did not get much we were told they would unpack and assemble and take the packaging away but they only place items where we wanted them and left us to put in all the glass shelves...
seamless service from start to finish. First time at this store and we were very impressed with prices and customer service. I would recommend the store and will shop there again in the future.
Product reviews
Dyddiad y pryniant: 31/08/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Manchester
11 years ago
What Trusted Customer said about Cousins Furniture:
Furniture that was advertised as delivered assembled, and packaging taken away was delivered flat-packed. I had to arrange for a third party, number provided by Cousins, to come to my home the...
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Hannah Nielen-Groen
Cousins Furniture
11 years ago
Thank you for leaving us feedback. We are sorry that your experience shopping with us was not of the standard expected.
We apologise that the packaging was not taken away as promised online. With regards to the assembly of the product we are sorry that you were inconvenienced. The website does not state that the items you ordered would be assembled. However, to prevent this issue from occurring in the future we are now updating the website to ensure that it clearly states that self assembly will be required for this range of items.
Once again, thank you for leaving us feedback and we hope that this experience does not prevent you from shopping with us again in the future.
Excellent service from beginning to end - the gentleman who dealt with us in the Store was most competent and informative and telephoned us back when requested. The member of staff who dealt with...
I didn't like the way "extras," such as delivery charge were only mentioned after purchase. Also the "hard sell" of mattress protector etc. was not appreciated. Otherwise, delivery etc. was fine.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
