Excellent service in store. Sales assistant was useful and informative. Allowed me to leave the sofa until I was ready to collect it, as I was moving into a new build that wasn't quite ready. Sofa is...
Very impressed with the staff and delivery. This was my 3rd suite from cousins. I have also had dining room furniture in the past. No complaints at all.
Product reviews
Dyddiad y pryniant: 16/08/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
Pleased with their advice in the store. Didn't constantly stay with us or pester us to buy, but were there when needed. Delivery was in the time specified. Delivery personnel were really helpful. And...
The service in store was very good but the collection operation was poor.The system for collection was dangerous with no designated parking,having to park along side delivery lorries.Customer parking...
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Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We are sorry that your experience collecting your furniture was not as expected. When collecting from our Oldbury warehouse there is parking available in a separate car park next door to the warehouse as well as additional parking around the side of our office building. We can only apologise if this was not explained to you when you came to collect and hope that this experience will not prevent you from shopping with us again in the future.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
